The Problem That Led to Our Mission

 

Our founder was working as a Regional Sales Director, traveling the Midwest and witnessing firsthand the immense struggles hotels were facing in the post-COVID landscape. It was an environment defined by extreme pressure: hotels were burdened by legacy debt, battling poor property conditions, and trying to recover from years of low guest service scores.

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The sales teams were constantly asked to do more with less. In a desperate attempt to cut costs, we saw front desk staff, housekeepers, and food service employees being tasked with sales responsibilities simply because the hotels could no longer afford the salaries qualified candidates demanded.

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The unsustainable nature of this became tragically clear in late December, when employee paychecks began to bounce and dedicated housekeepers with over 15 years of service were being laid off. In one particularly poignant meeting, our founder watched departmental directors break down in tears, asking how their businesses could possibly survive.

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It was a gut-wrenching realization: the traditional, on-property sales model was broken.

 

Hotel Sales Edge: The Strategic Solution

 

Hotel Sales Edge was born from this crisis. Our "why" is rooted in the fundamental belief that every hotel deserves a high-performing sales team without the high-cost burden. We challenge the traditional sales model, which often comes with fixed salaries and overhead, and replace it with a strategic partnership built on mutual success.

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We recognized that technology offered a better, more efficient way to deliver sales results. We created a system that leverages a remote, highly efficient team of seasoned sales professionals. This model allows our team to manage and support 6–8 hotels simultaneously, drastically lowering the cost of effective sales coverage for each client.

 

Our Promise: The 10:1 ROI Guarantee

 

Our core mission is to make expert sales accessible and profitable. Our compensation isn't based on hours worked; it's directly tied to your bottom line.

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This commitment to your success is why we offer our 10:1 ROI Guarantee. For every dollar you invest with us, we guarantee we will generate at least ten dollars in new revenue for your hotel. This promise isn't just a marketing claim—it's the foundation of our business model, ensuring our goals are perfectly aligned with yours. We don't succeed unless you do.